Frequently Asked Questions
Everything you need to know about finding your perfect look.
How do I determine the right size for my dress?
We provide a detailed size guide on every product page. Since designer sizing can vary, we recommend measuring your bust, waist, and hips and comparing them to the specific brand chart before ordering.
What is your return policy for evening wear?
We accept returns on unworn items with all original tags attached within 14 days of delivery. Please note that certain delicate fabrics and final sale items may have specific restrictions.
How long does shipping take for formal gowns?
Standard shipping typically takes 3-5 business days. For urgent events, we offer express overnight shipping options at checkout to ensure your dress arrives in time for the party.
Do you offer alterations services?
While we do not provide in-house alterations, our customer service team can recommend trusted tailors who specialize in formal wear and delicate beadwork.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay, allowing you to split the cost of your dream dress into manageable installments.
Are the dresses authentic designer pieces?
Yes, Dress 2 Party is an authorized retailer for all brands listed on our site. Every garment is 100% authentic and sourced directly from the designers.